A visitor contacted the pharmacy with a request to recommend an antibiotic for a 5-year-old child for a cold, sore throat and a temperature of 38 °C.

1. Determine the possibility of pharmaceutical assistance for this patient. Describe approaches to counseling this patient.

2. If there are no alarming symptoms, suggest groups of medications or pharmacy products.

3. Name the indications for the use of medications. List the dosage forms in which medications are produced and give examples of trade names.

4. Explain the regimen, contraindications, side effects, possible interactions during administration, and storage features of pharmacy products.

5. Offer an upsell product.