A woman came to the pharmacy with symptoms of severe headache and muscle pain, sore throat, high fever and asked to dispense the drug Tamiflu 75 mg capsules N10.

1. Determine the possibility of pharmaceutical assistance for this patient. Describe approaches to counseling this patient.

2. If there are no alarming symptoms, suggest groups of medications or pharmacy products.

3. Name the indications for the use of medications. List the dosage forms in which medications are produced and give examples of trade names.

4. Explain the regimen, contraindications, side effects, possible interactions during administration, and storage features of pharmacy products.

5. Offer an upsell product.